SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bestaris.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bestaris.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not yet tried but looking good
Everything came
Small but can be
fast delivery. great product. highly recomended. thanks
Good size and works well. Good quality item and a great purchase in my opinion. Has a good handle as well
Wow. So cool. Now i can destroy the garlic)))
excelente
same like the pictures. you can order it .is stainless steel
happy:)
Product is exactly as advertised. Simple and efficient. Recomend.
good seller. Good quality of goods. quick delivery I recommend
Great quality
Bad finishes... Product with failures.
A+
Shipping ahead of schedule, and everything in perfect condition. Thanks to the seller, for the detail you have had!
My huge recommendation
Hand size, good material and quality grip
Good, really light weight
Arrived quickly not yet used
Do the job well
Works👌
Very fast delivery, identical item to its description👍🏼
Serves a lot and if it is sharp.
A satisfied hefyly and strong thing. For garlic norms
Great! Cooking has become much more enjoyable
qood quality
arrived well. Thank you. Thank you. Everything is correct. Recommended seller
Very good utensile. Sends fast.
Super
Real Cool
It is very nice to try it
Good product identical to the photo.
Ready to use
Good thing. Quality also norms. Fast delivery.
I have been waiting for this garlic for a long time... and I have a disappointment in appearance... The impression is that it is not new, I would not buy this one live, when I buy any product-I want it to be without defects in scratches, scuffs-it is the seller's job to send such a product, as in his photo from the store .... the garlic bowl performs its function, but the appearance spoils everything.
Recommended. I arrive super fast. Looks good quality