SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bestaris.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bestaris.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The way diffuser can be controlled remotely is just a game changer. It's like it was designed with my hectic lifestyle in mind or something! Picture this: you're hustling and bustling around your house, juggling work calls, kids' homework and cooking dinner all at once. You know that feeling when everything seems to be going haywire Yeah, we've all been there. then imagine being able to create a soothing ambiance right from where you stand without having to pause for even second. That's exactly what this remote-controlled diffuser does for me. It’s like having an invisible hand that takes care of creating the perfect atmosphere while I'm caught up in the middle of chaos. The best part? I don't have to stop whatever important thing I'm doing and go fiddle with settings on some device. I mean who has time for that anymore? With our lives moving at warp speed these days, every little convenience helps us keep sane - amirite? So yeah, whether it's turning on the calming lavender scent during those high-stress moments or setting up a refreshing citrus burst first thing in the morning – it’s as easy as clicking a button from wherever I am in my home. This convenient feature lets me control how my space feels anytime without breaking stride in my busy schedule. And let me tell ya - coming back into a room filled with your favorite aroma after dealing with life’s craziness can feel pretty amazing! To put it simply: if you’re living life in the fast lane like me but still want your home smelling heavenly round-the-clock – well mate, this remote-controlled diffuser is just what you need!
The large capacity is a major plus. No need to refill every few hours, it lasts all day!
So quiet and efficient it's the perfect addition to my home office. The aroma helps me stay focused.
This smart diffuser is amazing! Love that it's eco-friendly too 🌍
it’s so convenient controlling this from anywhere in the house using wifi or bluetooth. super impressed!
A must-have for anyone who loves essential oils like me
I'm enjoying creating different moods through various scents with this versatile gadget - great for both homes and offices
this device is whisper-quiet yet powerful enough to fill up our living room with refreshing aromas 👏
energy-efficient
Amazing product! The scent it diffuses is so calming and the smart features are a bonus. 👍
smooth wifi and bluetooth connectivity.
Easy control from anywhere in the house!
Totally worth every penny spent.
I'm seriously by how easy it is to use! The app controls are super intuitive too.
The smell around my place has never been better thanks to this little gadget 😊
makes my life easier on so many levels
best
Pretty dope if you ask me.
wow just wow...the fragrance fills up the room quickly and lasts long enough....this was what I needed 💖
Now we chill out listening to soft music while enjoying our favorite scents...
i must say i'm quite happy with this purchase
❤️❤️❤️
The best part about this product is definitely its ability to connect via WiFi!
smart features and easy operation
I'm in love with this.
can control everything from my phone!
I’m not tech-savvy but using this was a breeze!
whole room fills up with relaxing scents 😍
Made such a big difference in setting the mood at home.
Just what I needed for my home. The smart features make it so easy to use and the aroma just heavenly! It's like walking into a spa every time.
super convenient
The perfect blend of technology and wellness in one device!
Easy controls
Aroma therapy at its best
Can't imagine going back to regular diffusers after using this smart one.
it takes convenience to new heights
such a win 👌
I've tried many different types of aroma devices before but none quite like this one
Who knew that such a small device could have such a impact?
Definitely one of my best purchases in recent times.
something for every mood!
not only looks sleek but also performs brilliantly
Love how user-friendly it is
smells heavenly all day long
top-notch!
Never thought technology would enhance aromatherapy experience so much
👍
aromas are simply divine.