SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bestaris.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bestaris.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
To my surprise, this mesh screen is extremely effective. Initially skeptical of its durability, I've found that my cats don't bother trying to claw through it. It's been perfect for keeping them out of dangerous areas like the laundry room or other off-limits spaces. Installation was straightforward, and it's versatile enough to fit almost any door size. I've tacked it to the floor to prevent them from crawling underneath. In my opinion, this screen is not only an excellent barrier but also an ideal tool for introducing new cats into your home. Its flexibility in fitting different door sizes and effective barrier capabilities make it a peace-making solution for pet owners.
This screen has been a lifesaver, particularly in managing my cat's recent diabetes diagnosis. It's affordably priced and effectively prevents my cat from accessing areas that could exacerbate his condition. Traditional child gates and other barriers proved futile, but this screen has been perfect. It allows easy access for the family and the dog, while keeping the cat safe and included. The screen lets him see household activities, maintaining his sense of belonging. Despite attempts by the cat and dogs to challenge it, the Velcro and zipper have held up remarkably well. This screen has been instrumental in helping control my cat's diabetes by keeping him out of harm's way while still feeling part of the family dynamic. A heartfelt thanks for this product!
This screen has been a fantastic addition to our home, especially after welcoming a stray 4-month-old kitten into our family of two rescue pets. The installation was straightforward, taking about 20 minutes. I cleaned the door frame with an ammonia-based cleaner and cut the adhesive strips into sections for easier application. Impressively, the adhesive tape is incredibly strong, holding up well even as the kitten climbs to the top. So far, there's been no need to use the tacks. The durability of the screen is commendable, with no snags or tears despite the kitten's clawing. The zipper is smooth and robust, alleviating my initial concerns about its longevity. Just a note of caution: be careful with the tape backing as it can sometimes tear and leave thin strips attached. This product exceeded my expectations and I highly recommend it for its strength and ease of use.
I really like this cat screen. I use it in my bedroom to keep my cat inside while having my parrots out. It’s one of the best pet-related purchases I’ve made.
This screen has been helpful in the transition with our new kitten. It doesn’t fit perfectly from top to bottom in my door, requiring some setup adjustments, but it’s been effective otherwise.
Almost perfect, the adhesion could be stronger for surfaces other than wood, like concrete, but otherwise, it's ideal.
Reliable and relatively easy to set up, this product is exactly as described.
The zipper is of good quality, and the screen is thick. My cat has already climbed it without causing any damage. It's perfect for my needs.
The screen is of very good quality and effective. It fits well, just make sure to measure your door, not the opening. The adhesive sticks well, but my kitten isn’t too heavy. For the price, it’s definitely worth a try and worked for me.
The screen does its job well. The Velcro can be a bit tricky, but it holds up. I had to replace one side, but it’s been fine since. My cat hasn’t destroyed it yet.
I’m very impressed with this screen. It’s thick and cat-proof. The only downside is the zipper can get stuck, so careful handling is necessary. Other than that, it’s perfect.
I bought this screen to give my older cat some peace from my energetic kittens, and it worked wonders. She started eating again within a day of installation. I highly recommend it to anyone.
After thorough research, this screen stood out for its quality and stability. Measuring properly before ordering is crucial for a perfect fit. It's made a significant difference for my 4 cats who love outdoor views. The heavy-duty screen is a standout feature.
Installation was easy, and I haven’t encountered any issues so far.
The zipper screen functions perfectly. Just ensure it's pulled tight for smooth unzipping.
The screen worked well for introducing my cats to my girlfriend's cats. We didn’t have any issues, and the setup was simple.
I bought this to slowly introduce a new kitten to my older cats. The quality of the screen exceeded my expectations. It's very sturdy, and the zipper has withstood frequent use. It fits perfectly and was easy to install. I’m extremely satisfied with its quality and durability. This product is a 10/10, and I would highly recommend it and buy it again.
These screens are great for apartment living when there's no screen door but you want to keep bugs out.
I was skeptical about using this as a temporary solution for my front door before getting a new screen door, but it has held up really well. The two-sided tape works great, but surfaces need to be cleaned beforehand. The zipper functions properly, and it keeps bugs out, letting me enjoy the fall breeze.
We have a pottery studio at home and used these screens to gradually introduce our kittens to the house. They've held up better than expected despite heavy use. We plan to keep them for future use in controlling our cats' movements. Proper installation as per instructions is key for them to work effectively.
It took me a while to find a proper screen door that keeps indoor cats in and bugs out. This product has been perfect, allowing my cat to spend time at the door like in my old house. The adhesion is strong, and it includes tacks for extra reinforcement. Easy to install and highly recommended.
Installation was straightforward. Just clean the door frame, let it dry, attach the velcro backing to the mesh, and it's up. The material is durable and odorless. A great product overall.
I got this for my doorway while recovering from surgery. It allows cool air into my room while giving me privacy. The snap closure straps are useful, but the velcro adhesive can damage wood frames. Overall, a good purchase for renters.
The product arrived quickly and was easy to install, taking less than 10 minutes. It works very well in keeping our cats from the basement. Definitely recommended.
It fits the door well, does its job, and keeps the cats out, which is exactly why I bought it.
So far, I like everything about this product. It fits our door size and allows me to check on my little ones while still giving them space. It's perfect!
Cats haven't torn it down yet, so it gets a thumbs up from me.
We used this screen to introduce a new kitten to our established cats. It allowed them to see and smell her without any damage.
This screen was perfect for introducing our new kitten to our older cat. They could safely interact through the screen, leading to a quick end to the hissing and eventual friendship. It’s sturdy and very easy to install.
This door fit perfectly on my laundry door. The sticky side was easy to attach to the screen and the entire setup was done in less than 10 minutes. It zips up easily and can be rolled up when not needed.
This product works well for keeping cats out of my kitchen. I have to replace it about every year due to frequent use, but it’s easy to install.
Impressed with this barrier, it’s solidly made and can be secured with the included nails. My cat scratches at it but it holds up well. We had to nail the bottom into our floor as the tape didn’t stick to the rug. Very satisfied with this purchase.
Setting up this screen was straightforward, and it’s stronger than I anticipated. My cats try climbing it to get to the zippers. I wish it came in tan or brown, but overall, it’s a great product.
I ordered this screen to give my cats some fresh air without letting them run out. The mesh door is easy to install and very durable. I highly recommend it.
This screen has withstood significant cat-related trauma, including climbing and jumping. The adhesive has held up well, and the tacks add extra support. It’s a great purchase for anyone looking to separate cats during new animal introductions.
This screen is excellent for keeping cats out of certain rooms. They don’t even bother with it. Make sure to measure your doorway before purchasing. It’s an awesome product.
Installation was simple – I attached the hook tape with the adhesive backing to the mesh screen, ensuring correct strip cutting. I started with the top strip, then proceeded with the sides, and finally the bottom. The whole process took about 15 minutes.
We use this screen on our balcony door to enjoy fresh air without worrying about our kitten escaping. It’s durable, cat-proof, and practical. My only gripe is its appearance, which I don’t particularly like, but its functionality makes up for it.
This screen has been effective in introducing a new cat to my home. Despite my cat’s best efforts to destroy it, the mesh netting is too tough to claw or chew through. Installation was straightforward, and I didn't encounter any issues with unpeeling the tape. It was set up within 15 minutes.
The adhesion of the screen could be improved, but the small tacks included were helpful. It doesn’t stick well to hardwood floors, but overall, it’s been a satisfactory purchase. I bought two of these screens.
I installed this screen to acquaint my high-energy cats with an older, more sedate cat. Despite their attempts at climbing and pawing, the screen has shown remarkable resilience, with the wires being pushed down but no actual damage. The small tacks provided have been surprisingly effective in reinforcing the screen. Its easy-to-use zipper is a plus, and I've been cautious based on other reviews mentioning breakages, but so far, so good. The screen is facilitating a smooth introduction between the cats, allowing them to eat and interact safely.
I've been using the cat screen door in my utility room for two cats and it's holding up really well. The cats seem indifferent and haven't tried to escape. The older cat attempted to claw it once but quickly gave up, perhaps due to the texture. The screen material feels like a durable plastic/vinyl, which is great.
About a month ago, I purchased this screen and it's been working great.
Perfecto
Very nice!
This is literally a life saver!!! I had a cockroach problem in my house and I knew they were coming from the balcony and I needed a net, but the ones around 3-4 euros weren't litetally made with a good material, especially for the doors, so I chose to pay more but get more quality, and I am so happy that I chose correctly.This product is literally made with quality material,zips are double sided so you can use inside and outside. also the sticky tapes are really easy to use,sticks perfect, the door is perfect. Just (because of my fault, I measured wrong) it was 20 cm short for my door, but the measurements that is written is completely true.Def recommended.
Super quality, I recommend👍