SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bestaris.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bestaris.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
i was skeptical at first but this gadget proved me wrong. its super bright led lights make my campsite safe even in the darkest. plus it works as a power bank too.
They are much brighter than other lights. It looks solid and can be adjusted in brightness.
This lantern is a lifesaver! It's so bright and handy, perfect for our family camping trips. The multi-functionality is amazing too – light, radio, power bank all in one 🙌
A small flashlight. Has 4 modes. Bright, blue, warm, red flashing. I liked it. It can be put on the leg or hang, there is a hook.
good good good good
who knew something so compact could be so powerful? i used to lug around separate flashlights and radios on camping trips. now all i need is this fantastic piece of kit.
The brightness level on this thing is top-notch and I love how versatile it can be with other features like being able to charge your phone or listen to the radio while out in nature.
i can't believe how useful this lantern has been on our family outings. highly recommend it to all outdoor lovers.
It was bright when I went camping and walked on both sides. 3 Purchase 2 cams in use 1 as a bedroom etc. I don't feel uncomfortable in the tent. Three modes bright light and light light products are palpable. It's pretty because it's a simple color. My wife walked another thing in the tent. That was good.
Never going camping without this lantern again, it's so practical and the light is super bright!
this little thing packs quite a punch! never underestimate its size, the brightness level is off the charts.
It is small, but the brightness is also very bright, so satisfied!