SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bestaris.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bestaris.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I am absolutely thrilled with this bed! It's not just a piece of furniture, it's an innovative solution that caters to modern needs. The storage drawers are a godsend for someone like me who has limited space in their room. I can easily my extra linens and out-of-season clothes without having to clutter up my closet. But what really sets this bed apart are the USB ports. No more struggling with extension cords or worrying about leaving my phone on the floor as it charges overnight - now I have a dedicated spot right next to me I can charge all my devices while keeping them within arm’s reach. And let's not forget about the upholstery; it adds such an elegant touch and is so comfortable that climbing into bed every night feels like a treat. This purchase was worth every penny!
What an innovative piece of furniture! The storage drawers have been instrumental in keeping my room tidy and organized, something I've struggled with due to lack of space. Additionally, having USB ports built into the bed is so practical - I can charge all my devices within arm’s reach which makes things so much easier at night time or when lounging around during lazy weekends. The plush upholstery adds a touch of luxury while providing ultimate comfort for restful nights sleep.
This platform bed is everything I never knew I needed! extra storage has made all the difference in keeping my small apartment tidy. Having USB ports right on my is incredibly convenient for charging devices overnight or when lounging around during lazy weekends. Plus, the plush upholstery doesn’t just look good but feels amazing too – making every night’s sleep feel like a treat!
Love this bed! The storage drawers are a lifesaver. 🙌
The USB ports on this platform bed, genius!
comfy
Finally, a bed that understands my need for extra space and technology.
stylish, comfortable
i love how it's modern yet so functional. best purchase ever!
Aesthetically and practical
I'm all about minimalism and this fits right
Honestly never knew I needed USB ports in my bed until now 😂
fantastic bed!
Charging devices has never been easier
I'm really impressed with the comfort and quality of the upholstery.
A great purchase
Stylish + ample storage = my dream bed come true.
this is such an innovative product - modern design meets practical functionality!
Never thought I'd rave about a bed, but here we are.
USB ports come in so handy for night-time charging
perfect
design > everything
So happy with this bed!
perfect for charging my phone at night
Very stylish.
definitely improved my room aesthetics
helps keep my room clutter-free
ok for small apartment
waking up with no problems and no wires around
This bed has nailed the combination of modern design with practicality. Totally worth it!
Finally, a stylish bed that also offers ample storage space...
True gem!
good use
The upholstery feels so luxurious and comfortable. I'm sleeping like a baby!
Was a very good purchase
Love the convenience
was searching for options like this one and im happy i finally found it
So comfy!
This bed perfectly blends modern design with practicality.
A stylish that also offers ample storage space? Yes!
Can't believe how much I love this!
A+ for the design
would love more colors but still fine
🤗🤗🤗
Convenient.
luxurious and comfortable upholstery
Not telling anyone where i bought it hahaha
5 stars
Was waiting for it all my life!
i can agree with all the other comments it IS good
love