SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bestaris.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bestaris.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I was on a seemingly never-ending quest to find the perfect chair - one that would not only provide comfort during those long, grueling work hours but also blend seamlessly with my home office decor. And then I found this gem! The ergonomic design is spot-on, providing just the right amount of support for my back ensuring good posture throughout the day. The swivel feature? Absolutely brilliant! It makes moving around so much more convenient, especially when multitasking. But what really sets it apart are its rollers - smooth as butter and incredibly durable; no need to worry about replacements every other month! Not to mention how it adds a touch of luxury and elegance to my workspace with its sleek look. This isn't just any chair – it's an experience of ultimate comfort and relaxation in your workspace.
It's not a chair; it's an investment in my health and productivity. The ergonomic design is simply superb, offering unparalleled support to my back and ensuring that even after long hours of sitting, discomfort is kept at bay. The armrests are perfectly positioned providing utmost comfort during those lengthy typing sessions or conference calls. And oh! How can I forget about the swivel feature? It adds such flexibility allowing easy movement without straining myself - especially useful when reaching out for documents or files on different sides of my desk. But what truly sets this chair apart from others are its rollers – they glide so smoothly making moving around effortless - no more dragging heavy chairs around! Plus, it looks stunningly stylish adding an element of luxury to my workspace which never fails to impress visitors who often end up asking where I got it from! In short, this isn't just any ordinary office chair; it’s an epitome of luxury, comfort and style rolled into one.
In terms of aesthetics, this chair doesn't disappoint. It adds a touch of luxury to any workspace with its sleek look and stylish finish – definitely a conversation starter whenever someone visits! So yes, while some may argue that it's 'just' an office chair – for me it represents comfort during extensive workdays, improved posture and mobility in one neat package. And if you ask me? That’s pretty priceless
Super comfy! My back thanks me every day. Love the swivel feature, too.
Best chair I've ever owned. Can't believe how much my posture has improved!
really helps with my long office hours
This is a great buy for anyone needing comfort during those long workdays
No more pain after sitting all day, it's comfortable and stylish too!
never knew what true comfort was until now 😊
The rollers on this thing... absolute lifesaver when moving around the office.
this is not just a chair it’s an experience of ultimate comfort and luxury
quality at its best!
Finally found an ergonomic solution that doesn’t compromise on style or comfort 🙌
Rolls smoothly around my home office space.
One word: Fantastic!
never thought i'd rave about a chair but here we are. can't recommend enough!
beyond impressed
My home office never felt so good
the swivel feature is a bonus
The best chair I've ever had the pleasure of owning.
Long office hours? No problem!
A must-buy for anyone who values comfort during those lengthy workdays.
not just comfortable but also stylish
good
Wonderful functionality
makes mobility so much easier
It truly lives up to the description.
came just as in pics
My go-to for those marathon work sessions.
love it
Aesthetically pleasing, ergonomically satisfying.
Makes working from home an absolute joy!
ok
Say goodbye to back pain with this luxurious seat.
now is my new best friend in the office
Luxury on wheels - glides smoothly around my home office space like a dream.
Can't imagine my workspace without it.
💥💥💥
Perfect
rollers on this one really work good and i don't need to change them all the time
Top quality
Heavy!! But overall works perfectly and looks good.
need another one for my brother
Would love more colors
The swivel? Dreamy!
Best seat I've ever owned, hands down.
looking good here
I have discovered what true comfort feels like with this chair 😊
ultimate relax
Finally arrived!