SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bestaris.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bestaris.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
What an incredible addition to my home! This hand-painted ceramic basin is truly a work of art. The vibrant colors and intricate design have completely transformed my bathroom into an elegant space that I can't help but show off to all my friends. Plus, the brass set that comes along with it just adds to its charm – worth every penny indeed!
I was the hunt for something unique and charming for our guest bathroom when I stumbled upon this gem. As soon as it arrived, we were in awe of how beautiful and well-crafted it was. The hand-painted details are stunning up close and from afar, making it a standout piece in our decor.
The first thing you notice about this basin is the vibrancy of colors - they're so rich and beautiful! But once you get closer, you see the intricacy of each brush stroke...it's simply mesmerizing. A real conversation starter whenever we have guests over.
What a delightful piece!
I've never seen such intricate detail on a glass basin before, it's absolutely stunning.
This product has brought so much elegance to my bathroom 😍
Wow, just wow!
craftsmanship on this basin is impeccable
beautiful and functional at the same time
simply exquisite!
The attention to detail on this piece is just amazing. I'm in awe every time I walk into my bathroom
The brass set that comes with the basin is stunning, it's worth every penny!
👍 👍 👍
I'm in love this ceramic glass basin, the colors are so vibrant and beautiful.
Wow! This basin is a piece of art. The hand-painted design adds such elegance to my bathroom.
This product has really transformed our guest bathroom into something special. Everyone who visits compliments on it!
love it 👍
i never thought i'd get about a sink but here we are. its gorgeous and very well made
this hand-painted basin was just what I needed to add some charm to my dull bathroom decor 🙌
This product exceeded all my expectations! Not only does this basin look fabulous, but also feels sturdy despite its delicate appearance. It's rare to find such beauty paired with quality craftsmanship these days – totally worth every cent spent.
Absolutely fabulous! The intricate detailing on the ceramic glass catches everyone's attention.
Excellent
it's really sturdy too, despite its delicate looks. totally worth every cent spent on it 💸
the ceramic glass feels smooth and premium, not at all cheap or flimsy. very impressed with the overall build quality ✨
I am absolutely smitten by this ceramic glass basin; its colors are so vibrant yet soothing at the same time. And let me not even start on how easy it was to install - didn't need any professional help at all!
i love how easy it was to install - didn't even need any professional help 💪🏼😁
this basin has become the highlight of our home decor now.. everyone who visits asks about it!
Wow, this hand-painted basin is an absolute masterpiece! It has added such a level of elegance to my bathroom. 👍
ok
The brass set that comes with the basin is just stunning. Worth every penny spent on itli>
Who knew that a sink could be such a statement piece? From day one, everyone who has visited us asks about this gorgeous hand-painted ceramic glass basin with brass set...and honestly, I don’t blame them!
I am smitten by this ceramic glass basin; its colors are so vibrant and beautiful.
recommend 👍
i never thought i'd be raving a sink but here we are...it absolutely gorgeous and very well made.
What can I say? This basin has elevated our home decor to another level! Every guest we have over compliments us on it – making me fall in love with it even more each time.
this hand-painted piece was exactly what I needed to add some charm to my otherwise dull bathroom decor 🙌
recommend
Absolutely fabulous! The intricate detailing on the ceramic glass catches everyone's attention instantly.
love it 👍 It's really sturdy too, despite its delicate looks. totally worth every cent spent 💸
the ceramic feels smooth and premium, not at all cheap or flimsy. very impressed with the overall build quality ✨
cool 👍
the ceramic glass feels smooth and premium, not at all cheap or flimsy. very impressed with the overall build quality ✨
i was surprised by how easy it was to install - didn't even need any professional help 💪😁
This basin has become the highlight of our home decor now.. everyone who visits asks about it!
The vibrancy of colors in this hand-painted design is mesmerizing! Totally in love with my purchase.
highly recommend!
The vibrancy of colors in this hand-painted design is mesmerizing! Every morning when I step into my bathroom, it gives me such joy…totally worth every penny spent on this beauty 💸
👍
It was surprisingly easy to install - didn't need any professional help which saved us some bucks there too! Now that’s what I call a win-win situation 😁
wow