SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bestaris.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bestaris.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This windproof umbrella has truly lived up to its claim I've used it during some pretty gusty conditions and it didn't flip inside out - a first for me! Plus, the UV protection makes it perfect for sunny days too. Its compact size fits perfectly into my daily bag without adding any bulk.
Compact, lightweight and fits perfectly in my purse. Plus, it's sturdy enough to withstand strong winds. Highly recommend!
Love the UV protection feature of this umbrella - I feel safe under the sun now 🌞
I've been using this for a few now and it still looks brand new. The durable construction really stands out.
A must-have item for all seasons! Whether it's rain or shine, this little gem has got me covered.
Very nice looking
What I like most about this umbrella is its generous coverage. It comfortably covers both me and my partner during sudden downpours.
The windproof design works wonders - no more flipping inside out in gusty conditions 👍
It's amazing how such a lightweight item can offer so much coverage and durability! This parasol does not compromise between convenience and functionality – from its easy-to-use automatic system to its high-density fabric that blocks harmful rays effectively while ensuring coolness underneath.
Compact and sturdy, perfect for windy days. Highly recommend!
i like it
From shielding me from UV rays to keeping me dry during rain showers – this parasol does it all 👏
it’s light as a feather yet so tough against harsh weather... great buy!
Travel-friendly? Check ✔️ Stylish options? Check ✔️ This umbrella ticks all boxes for me.
Lightweight yet durable - a must-have for unpredictable weather.
I was pleasantly surprised by the durability of this umbrella. Despite its lightweight construction, it withstands strong winds without any issues.
Stylish and functional! Love the UV protection feature.
This umbrella's windproof design is truly impressive.
The dual-purpose design of this umbrella has made life easier whether under scorching sun or sudden downpour. With just around 0.7 lbs weight yet offering wide diameter coverage once opened, carrying along this ally doesn’t seem cumbersome at all; rather feels like having an added layer of security against unpredictable weather.
Travel-friendly size with generous coverage, it's amazing!
This umbrella has become my go-to accessory in all weathers. Its compact size makes it perfect for carrying around, and the automatic system is super convenient when you're on-the-go.
Looks great, easy to carry around
The generous coverage of this umbrella is impressive considering its compact size when folded down. It's also very sturdy - no more flipping inside out during gusty conditions!