SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bestaris.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bestaris.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
this harness has made me feel so much safer when walking my dog at night. the bright LED lights are visible from far away, making it easy for cars and pedestrians to spot us. i also love how easy it is to adjust, and it feels sturdy and well-made. my dog seems really comfortable in it, and the material is lightweight but durable. the battery lasts for a good while, and i haven’t had to charge it often. overall, this harness is such a simple solution to a common problem. it’s definitely made our nighttime walks more enjoyable.
This harness has been amazing for nighttime walks. The LED lights are super bright, making it easy to spot my dog, and it fits well. Highly recommend for anyone walking after dark.
This has completely changed our evening walks. The lights are bright enough that cars and cyclists can easily see us from a distance, and the fit is comfortable for my dog. I love that it’s easy to adjust and doesn’t slip or become too loose. The battery lasts through several walks, which is a huge plus. It’s sturdy and well-made, definitely worth the investment.
fantastic for evening walks, durable, and the lights work great.
the harness works fine, but the battery life isn’t as long as expected. good for short nighttime walks though.
reliable
This harness has been a fantastic addition to our daily walks, especially since we often go out in the early morning or late at night. The LED lights are incredibly bright, making my dog visible from a long distance, which gives me peace of mind, especially when we’re near traffic or in low-light areas. It’s really easy to adjust, so I can get the perfect fit for my dog, and the harness itself is lightweight but feels sturdy. My dog seems comfortable wearing it, and it doesn’t cause any chafing or discomfort, even on longer walks. The battery life has been impressive—I’ve gone several days without needing to charge it, and the lights stay just as bright as when I first turned them on. I also appreciate how easy it is to put on and take off, which saves me time when we’re rushing out the door. The harness is durable, and it’s held up great through rain and all kinds of weather. Overall, it’s given me a lot of confidence during our nighttime walks, and I love knowing that my dog is safe and visible. I highly recommend this to anyone who walks their dog in the dark or early morning hours.
i use this on every evening walk. it’s comfortable for my dog, and the lights make me feel much safer. adjusting it is quick and easy, even when we’re in a hurry.
love the visibility, perfect for nighttime walks, and fits comfortably!
safe
I absolutely love this harness for my dog! We do a lot of early morning and late evening walks, and the LED lights are a total game changer. Cars and cyclists can see us from far away, and it’s comforting to know my dog is safe and visible in low light. The harness is really easy to adjust, so I can always get the perfect fit. It’s comfortable for my dog, doesn’t rub or cause irritation, and the battery lasts a long time. I’ve already recommended it to a few friends who also walk their pets after dark. It’s a must-have!
I’m so impressed with how bright the lights are on this harness! Walking my dog in the evening feels a lot safer now. The fit is really comfortable and easy to adjust, so I don’t have to worry about my dog feeling restricted. The battery life is also great, lasting through multiple walks without needing a recharge. Overall, it’s been a fantastic purchase.
it’s decent for evening walks, but the lights could be brighter. fits well and feels comfortable for my dog.
bright lights, easy to adjust, and my dog feels secure.
walking in the dark used to make me nervous, but now I feel so much better knowing my dog is clearly visible. the lights are bright, and the harness is comfortable for my dog. adjusting the size was super easy, and the battery lasts longer than expected. it’s durable, lightweight, and has become our go-to for night walks.
bright