SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bestaris.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bestaris.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast delivery.. Strong bottle 10/10 🤝🏻
I was looking forward to the arrival of the bottle and I am delighted with the quality. I was afraid of her conservation and people, they can buy without regret, they keep very well! Came with two straws for the nozzle cap and came the sponges to do the wash perfectly.
Really nice bottles keep the temperature for a long time and arrived quickly
Not bad
Arrived in perfect condition without any detail
Good product, and good materials, delivery without any detail
It looks very good quality the plastics you have on the lids look resistant. The seller highly recommended, sent the product very fast. I recommend it widely.
perfect 👌
Very nice
Good ^ ^
The thermos is amazing, very good quality, it brings 2 lids, pockets and cleaning accessories, a good product. The colors are very beautiful, in addition they are made of stainless steel, tral 2 Popes, 2 covers of different to make the change and be able to use it as a Thermos or take direct from the pot, with 950 ML is enough to quench thirst. Highly recommended.
Good bottle, a lot of quality of the materials
Perfectum
Very beautiful💕
Fast Delivery
Exactly as described, very nice bottle good price/quality ratio. And fast delivery.
Well and very complete.
Excellent quality
Arrived before the estimated date and without imperfections, the bag of the second lid was broken but without details👌🏽It is noted that it is good material, the size is good 1200ml😊The bottle comes with its two caps and its two bulbs, also the cleaner for the bulbs, inside the bottle comes its sponge to be able to clean it, it looks good material. Totally satisfied with my purchase, I recommend it💯
No, no, no. It's 1200ml, but if you add ice, you can have a cool drink all day. It's just a little bit of weight. There are also two lids, and it's not only a tumbler but also a straw washing brush. It's strong.
Big Bottle, beautiful
All good and very fast shipping
Nice bottle
It's Big ~ ~ It has a little weight ~ ~ But it has two lids, so the utilization is very good!!
Good product, arrived with his accessories. An arolla of the loose handle but it's no big deal.
Gostei rewarding everyone
It's great when you drive. I like it.
Excellent Product thank you
It is perfect. Just what I wanted and as described in the listing. Durable and well made. Whoop whoop whoop! Thank you.
So everything is fine, only until I checked for how long the temperature will be kept.
Product as per description of great quality and well built. Recommend the product and seller
Second very good bottle of the brand I have, but as there is no rubber below it is essential to buy a
Good choice. Decent product than you think. There is not a lot of polishing agent, and it will be used after washing enough. Everything is good enough than the products of the place where it is cheap to shoot
Better than i expected
It's ok
straws included in the set are too short