SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bestaris.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of bestaris.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
🔥 I cannot emphasize enough just how incredible this drone truly is! It has completely revolutionized my experience with aerial photography, and it's a must-have for anyone who takes their craft seriously. The 3-axis gimbal that it comes equipped with is an absolute game changer - no longer do you have to worry about shaky or unstable footage ruining your perfect shot. This feature ensures that all of my videos remain super stable even when the weather conditions are far from ideal. Whether there's a gusty wind blowing or some mild up in the air, this drone holds its own remarkably well, maintaining balance and stability so you can focus on capturing those breathtaking views without any hiccups. But what really sets this drone apart are its dual 8K cameras. The quality of the footage they capture is nothing short of stunningly sharp every single time. Each frame captured by these cameras offers such intricate detail and clarity that it feels like you're actually there in person, experiencing the scenery first hand rather than viewing it through a screen. The colors are vibrant, the contrast is spot on and overall image quality leaves nothing to be desired – each photograph or video clip stands as testament to what modern technology can achieve when used right. I would highly recommend this impressive piece of equipment to anyone serious about aerial photography or videography. This isn't just another gadget; it's a tool that will elevate your work and bring out details in your shots like never before seen possible from such heights!
Recommended, recommended and recommended! I am a loyal drone enthusiast, this new product attracted me when it first came on the shelves, I have always wanted a GPS drone with obstacle avoidance function, and the price needs to be cheaper, this K918 MAX is very good The one meets my requirements, and it has a powerful brushless motor, which is very stable when flying, with a lot of wind from the propeller. Its shape is also very cool. By the way, when flying indoors, you need to pay attention to turning off the GPS function, otherwise you will not be able to fly. The obstacle avoidance range is about 5-10 meters. I love it!
Stable, a very good camera, stable hovering in outdoor GPS mode, free to fly, the resolution of the pixels is very strong, and the image transmission distance is very long and not stuck. There are also many functions, you need to try it slowly, the wind resistance is very strong, you can stay still at high altitude and return to home automatically when the battery is low, it is very suitable for beginners, and you are no longer afraid of flying. The battery life is worthy of praise, it is close to 30 minutes, and it comes back on its own when it runs out of power
My son was very happy to receive the gift, the packaging was intact, and the accessories in the package were complete. He liked the gift very much and couldn't wait to fly. The instructions on the instructions were very detailed. The son was able to operate through the instructions on the instructions. We spent time together. Had a happy birthday!
This drone is a beast!
shots like never before
The 5G connectivity on this quadcopter is top-notch
i'm in love with my new drone...!!
Wow! Just wow 😮
My husband bought me this for our anniversary and I am blown away by its performance
Simply phenomenal!
Great product
A great investment if you're into aerial photography or videography
sweet sweet 5g connection
Aerial photography just got easier with this quadcopter
amazing!!!
A great choice for beginners and professionals alike.
All I need without worrying about battery life
Absolutely love it ❤️
The copper of its money is worth, the camera doubt that 4 K, the battery charge is enough for 15 minutes, flies perfectly, the control is simple. If as a toy or to learn to take it boldly
Loved my drone, still not tested, will this weekend in the open.